Shipping & Returns
Shipping Policy
We are pleased to offer Free Standard Delivery on all orders across the United Kingdom.
• Order Processing Time: Please allow 1 to 3 business days for our team to quality-check, pack, and hand over your items to our shipping carriers.
• Transit Time: Once dispatched, your package will arrive at your destination within 7 to 12 business days.
• Total Estimated Delivery: Most customers receive their beautiful items within 8 to 15 business days from the initial purchase date.
Every order is shipped with a fully secure end-to-end tracking number. As soon as your order leaves the warehouse, you will receive a shipping confirmation email containing your tracking link. You can track your package via local UK postal services (such as Royal Mail or Evri) once it lands in the country.
Return & Exchange Policy
We want you to love your home decor items. If you are not completely satisfied with your purchase, you can return your item within 14 days of delivery for a full refund or exchange.
Items must be unused, in their original packaging, and in the same condition that you received them.
To start a return or exchange process, please contact our customer support team directly at support@sandampm.net. We will provide you with the return warehouse address details and instructions.